Privacy Policy

Effective Date: 30 September 2025

Roof Tile Supermarket ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose personal information through our website https://rooftilesupermarket.com.au and our mobile application ("App").

1. Information We Collect

We collect personal information to provide our products and services, process orders, and communicate with you. This includes:

• Name and Email: Collected when you sign up for our App.
• Delivery Address: Collected when placing an order for shipping.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders.
• To communicate with you about your orders, updates, and promotions.
• To improve our website, App, and services.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Delivery services for shipping purposes.
• Service providers who assist us in operating our website, App, or conducting business.
• As required by law or to protect our rights.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal or contractual restrictions).

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and collect analytics data. You can disable cookies in your browser settings, but some features may not function properly.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Email: accounts@rooftilesupermarket.com.au